During the installation of the Manager, an error message is displayed after specifying the shares and setting the timer settings. The following can be found in the event viewer: “Product: Easy Software Deployment Manager 6 — Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete

Read more

The Package Store offers system administrators the possibility to download and add generic software to the Manager console and distribute to the users and systems within the company network even faster than before. The Package Store contains both generic and specific, ready-to-deploy software including installation and de-installation commands. It is also possible to add your

Read more

Introduction When you buy a License from Easy Software Deployment it will be supplied to you in a .lic file format. The first year the license also gives you product support from the Easy Software Deployment Team. In this guide we show you how to register the license in the console and also how to

Read more

The ‘Easy Software Deployment Manager’ relies heavily on the administrative share (Admin$) on the remote computer for performing remote commands. Make sure you are able to access this share (Full Access) for remote controlling this computer. See Firewall Settings for more information. Please don’t use the $ share on your local computer as a way

Read more

When using ‘Easy Software Deployment’ it is advised to keep User Account Control (UAC) active. There is no need to start the tool using administrator privileges (elevated) unless you are about to perform a remote command on the computer running the ‘Easy Software Deployment Manager’.

Read more

Windows Installer Error Codes are the exit codes for MsiExec.exe. When performing a remote command the ‘Easy Software Deployment Manager’ will wait and display the exit code for each command. Like the ‘Easy Software Deployment Manager’ the ‘Easy Software Deployment Agent’ also waits for the exit code for each command. All the Exit Codes are

Read more

There’s a couple things to check. First, make sure the UNC path to the encoded installation list is reachable from the client device by browsing to \\server\share\list.ile from the client devices. Also check the registry to see if the path to the installation list was set correctly in key IleFile (HKLM\Software\Easy Software Deployment). The value

Read more

There are several ways this can be caused. If the service(s) can’t find the the encoded installation list: see “I’m getting an “Installation list not found” error. What do I do?”. If you’re getting an Ldap error when retrieving the groups from the domain/AD your computer might not have an active network connection yet or

Read more

Make sure you click the Save or Save and Deploy button after adding new installation and/or computer items to the Manager console. If the items still do not show up please check if the following registry key points to the correct decoded installation list (.ild) file: Key: HKCU\SOFTWARE\ESD5 Value: LastUsedInstallationFile = \\server\share\list.ild

Read more

There are several reasons when there are more licenses used than actually deployed or predicted: Scenario 1 You’re actually out of licenses. For example: you have a license for 100 devices, all of them active and used, and the Agent is installed on every one of them. Scenario 2 You frequently reinstall/reimage devices and old

Read more

Scenario When I edit an existing shortcut the changes are not applied. Only newly logged on users get the edited/updated shortcuts. Explanation This is by design. The user for which the shortcut has been made available needs to log out and log in again to have the new settings applied. Shortcuts are removed and placed during

Read more

Though it is advised to use Active Directory to manage and control access to software installations in your network you can use Workgroups too. When do you need to use Active Directory and when do you need to use a Workgroup? You want to use Active Directory when: you want centralized management of IT resources

Read more

Before deleting an installation item make sure this installation item is not used and removed from all computers running the ‘Easy Software Deployment Agent’. Also make sure this installation item is not needed for future use. Removing an installation item can be initiated by expiring the installation item and activating the uninstall option. Before deleting

Read more

If a previously installed installation item needs to be updated there are two ways this can be done. 1 – Patching (minor update) 2 – Updating (major update) Patching (minor update) Patching an existing installation item means adding a small piece of software designed to fix problems to an already existing and installed installation item.

Read more

When deploying and installing a new installation item the following should be determined: 1 – Naming convention 2 – Automatic (unattended) installation Naming convention Determining the name of an application is one of the most important things when adding a new installation item. Consider that the installation item in the future probably will be updated

Read more

When you request a trial period you already lay the groundwork when testing Easy Software Deployment in your environment. When you receive the paid licenses you only need to activate them to continue using Easy Software Deployment. Included in the price is our help to set up Easy Software Deployment in your environment and we

Read more

If you’d like to configure the main Applications and Reports shares to point to another location after you configured them initially, please follow these steps. For the Reports share 1. If the ESD Agent section in the Manager is not expanded, double click to expand it. Schermafbeelding_2018-03-16_om_13.32.56.png 2. Right-click on the Report directory. Click Set

Read more

Yes, to benefit from everything that Easy Software Deployment has to offer you’ll need to configure your firewall to allow File and Printer Sharing. You can view detailed instructions here on how to configure a Group Policy Object to take care of this. Make sure to also read the User Guide for detailed instructions on

Read more

Actually very little! You’ll need, preferrably, two network shares (for applications and reports, and the computer that hosts the shares), an admin computer (desktop, laptop or server) to run the Manager on and the client devices to run the Agents on. To get the most out of Easy Software Deployment having Active Directory is preferred.

Read more

For now, Easy Software Deployment is an on-premise solution. Though it is possible to configure clients to be updated through the internet, it’s not a full-on cloud solution. More cloud enabled options are on our planning. To configure the Cloud Options in Easy Software Deployment please go to our User Guide.

Read more