During the installation of the Manager, an error message is displayed after specifying the shares and setting the timer settings.


The following can be found in the event viewer:

“Product: Easy Software Deployment Manager 6 — Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action MoveILDFile script error -2146828218, Runtime error Microsoft VBScript: Access denied Line 1, Column 268”

If the permissions on the shares are not set correctly, the installation will fail. Therefore, please check the permissions as specified in the user guide.